Terms and Conditions

 CONTACT: If you wish to contact us about your booking, payment or anything related to our Courses and materials you can fill out the Contact Us form available on the website or email us at cascreview@gmail.com COURSE FEES: All course fees are fixed and are inclusive of VAT (20%). Please be aware that we cannot offer any discounted rates for new or existing clients.  REGISTRATION: All registrations must be done via the website – we are unable to process any payments, course bookings or provide access to any online materials until the proper registration procedure is followed. To register please go to Get an Account page.  PAYMENT: All payments for Eastern Psych Courses and materials must be made via the website. People booking for CASC related courses     ( CASC weekend course and CASC Mock exams) must check with the administrator regarding their confirmation status before booking accommodation and making travel arrangements. The automated email received only confirms their registration but does not confirm their place automatically. Following registration an administrator must confirm a place has been approved. Eastern Psych Course course will not be liable to refund accommodation/travel expense of candidates who do not follow these guidelines. (Again this is applicable to candidates applying for CASC weekend course CASC mock exams and not for other courses/products purchased)  ACTIVATION: Accounts will be activated within 24hrs of receipt of payment. The expiry date is set from the time the purchase is complete. Should you experience any delays in activation please contact a member of our team immediately at cascreview@gmail.com CANCELLATIONS: Requests for the cancellation of a course must be made in writing via email to cascreview@gmail.com The date and time on this email will serve as the cancellation time and will be used to determine the appropriate cancellation fee – listed below.  Cancellation Fees  Online Materials and Online Coaching sessions: No refund provided at any time after the purchase as access is provided immediately when purchased (No 'cooling off' if cancelled).  Weekend courses: Cancellations made within 4 weeks of the course date will receive no refund with the following exception (A). Printed materials will not be posted at any time to any user. This is applicable even when the purchase was made less than 4 weeks before the course date.  Cancellations made more than 4 weeks before the course date 50% fee will be refunded. Printed materials will not be posted  Exception (A) If you are a customer from an EU member country (including UK), and if you cancel within a period of 7 working days from the purchase date ('cooling off' period) you will receive a full refund as long as you have not ‘used the website’. ‘Use of the website’ is defined as logging in with user name and password after a purchase to view any page that is accessible only to paid users and may or may not involve viewing/downloading documents and Question Bank.  Please note: If you have logged in after purchasing a weekend course within the cooling off period, we may still be able to refund your course fees after an administration charge of £20. The same cancellation policy as above will apply for cancellations due to any reasons including weather or transport disruptions. We are aware that you may have truly extenuating circumstances. In this case, we will be flexible but the Eastern Psych Course course reserves the discretion to make this decision. All complaints must be made in writing (email or post) to our contact address shown in the 'Contact Us' page of this site.  TRANSFERS: No payments can be transferred to another course, or another diet. The booking would need to be cancelled and the new course booked. Please do not email us with transfer requests.  USAGE POLICY: The username and password are for the use of the individual purchaser only. GROUP PURCHASES ARE NOT ALLOWED. By purchasing the course access, you agree to use the materials for educational purposes for the SINGLE INDIVIDUAL PURCHASER only. We reserve the right to use our security system to check if log-in details are being shared. If this inappropriate use is detected, your account will be automatically locked and you will be denied access until your account is reviewed by our website support team. We reserve the right to cancel your purchase without a refund and to claim financial compensation from you under the trade regulations of England and Wales if inappropriate use is detected.  COURSE MATERIALS: Online materials are different from the weekend course materials.  All our online notes are printable. Printed weekend course materials will be distributed at course registration, one copy per candidate.  COURSE MATERIALS COPYRIGHT: All course materials are copyrighted to the Eastern Psych Course and are sold on the basis of private use to individual users. This website is owned and operated by the Eastern Psych Course . All the content on the website is the property of Eastern Psych Course and is protected by copyright and other intellectual property laws in accordance with the laws of England and Wales. By purchasing our products you agree that no part of our study materials will be shared in electronic, printed or any other format to a third party other than the purchaser. Text or questions from our study materials should not be posted on any public forum without our explicit written permission. Disputes are exclusively subject to the jurisdiction of the courts of England and Wales. We reserve the right to change, modify, add or remove portions of these Terms and Conditions in its sole discretion Sat any time and without prior notice. If these Terms and Conditions are not accepted in full, please terminate the usage of this website immediately. SPECIAL OFFER ON PASS THE CASC BOOK: Offer of free book only for candidates who book one of our Mock Exams or Skype Teaching Options. In the event that a candidate cancels his or her Mock exam or Skype Teaching then the full asking price for the book (£45) will have to be paid, which will be deducted from the refund.